Safety & Licensing

Your safety is our top priority. We maintain the highest standards in the industry.

✅

NPTR Licensed

Fully registered with National Public Transport Regulator

🎓

PrDP Certified

All drivers hold Professional Driving Permits

🛡️

Fully Insured

Comprehensive passenger liability insurance

🔧

Regular Inspections

Vehicles inspected and maintained to DOT standards

🚦 NPTR Operating License

License Number: NPTR-GP-2024-12345
Issuing Authority: National Public Transport Regulator (Gauteng)
Valid Until: December 31, 2026
Service Area: Gauteng Province (Johannesburg, Pretoria, Centurion, Midrand)

GoShuttle24 operates under a valid NPTR operating license, ensuring full compliance with the National Land Transport Act and all relevant transport regulations. Our license authorizes us to provide scheduled shuttle services across Gauteng.

We maintain strict adherence to NPTR requirements including:

  • Regular vehicle roadworthiness certifications
  • Driver PrDP compliance and verification
  • Passenger insurance requirements
  • Route and schedule adherence
  • Fare transparency and regulation

👨‍✈️ Professional Drivers (PrDP Certified)

Every GoShuttle24 driver holds a valid Professional Driving Permit (PrDP), a legal requirement for commercial passenger transport in South Africa. Our drivers undergo rigorous training and certification:

✓ PrDP Requirements

  • Minimum 2 years driving experience
  • Valid Code 10 or Code 14 license
  • Defensive driving course completed
  • First aid training certification
  • Criminal background check cleared

✓ Our Driver Standards

  • Continuous training programs
  • Customer service excellence
  • GPS and route optimization training
  • Emergency response protocols
  • Regular performance reviews

All driver PrDP permits are verified and kept current. We maintain a database of driver certifications and ensure renewals are completed before expiry.

🛡️ Passenger Liability Insurance

Insurance Provider: Santam Commercial
Policy Number: POL-2024-567890
Coverage: R10,000,000 per incident
Valid Until: December 31, 2026

GoShuttle24 maintains comprehensive passenger liability insurance covering:

  • Personal Injury: Medical expenses and injury compensation
  • Loss of Property: Passenger belongings during transport
  • Third-Party Liability: Accidents involving other parties
  • Vehicle Damage: Comprehensive fleet coverage

Proof of insurance is available upon request. For claims, contact: claims@goshuttle.co.za

🚐 Vehicle Safety & Maintenance

Our fleet undergoes rigorous safety inspections and maintenance schedules:

📋 Regular Inspections

Monthly roadworthiness checks, annual DOT certification, and pre-trip safety inspections by certified mechanics.

🔧 Preventive Maintenance

Regular servicing every 10,000 km, tire replacements, brake system checks, and engine diagnostics.

🛡️ Safety Features

Seatbelts for all passengers, fire extinguishers, first aid kits, emergency exits, and GPS tracking systems.

📱 Real-Time Monitoring

Live GPS tracking, speed monitoring, route adherence, and instant communication with operations center.

🚨 Emergency Protocols

We have comprehensive emergency response procedures in place:

  • 24/7 Operations Center: Always available to assist drivers and passengers
  • Emergency Contacts: Direct lines to police, ambulance, and roadside assistance
  • Incident Reporting: Immediate documentation and insurance claim processing
  • Passenger Support: Dedicated team for emergency passenger assistance
  • Vehicle Breakdown: Replacement shuttle dispatched within 30 minutes

Emergency Contact: +27 82 555 0911 (24/7 Operations)
Email: emergency@goshuttle.co.za

📞 Verify Our Credentials

You can verify our licensing and insurance status through the following authorities:

NPTR Verification

Website: www.nptr.gov.za
License: NPTR-GP-2024-12345

Insurance Verification

Provider: Santam Commercial
Policy: POL-2024-567890
Phone: 0860 724 000